Service Delivery Manager
Become part of Quistor and experience an open, international work atmosphere in which you will feel at home from day one. We believe our company’s strength relies on the commitment and responsibility each Quistorian contributes.
As we are growing fast, we are looking for dedicated Service Delivery Managers profiles in Spain and the Netherlands, to be responsible for maintaining strong customer relationships and improving our services to maintain/increase customer satisfaction.
Within Quistor the Service Delivery Manager bridges the gap between operations and customer: operating as the first point of contact for our customers, business, and other stakeholders to ensure that the IT services are met according to the terms of service level, business objectives, resources (time and budget) and quality.
Your skills
- 3 – 5 years of experience in communication with customers.
- Strong customer service orientation, able to demonstrate strong interpersonal skills and a proactive attitude.
- Ability to act as consultant, advisor, customer advocate, and project leader for our clients.
- Assess customer feedback to facilitate the necessary improvements.
- Spanish and Dutch, respectively, and strong verbal and written communication skills in English.
- Ability to communicate effectively and interact with cross-functional teams.
- Self-starter, motivated, well-organized, and company-first mentality.
- Good listener, Willing to learn new things, and thrive in a fast-paced team environment.
What we like about you as a person
Why Choose Quistor?
Quistor is a great place to work and to develop yourself. We’re about people—real, passionate individuals who bring their unique perspectives to the table. When you choose us, you’re joining a vibrant community of over 20 nationalities, all working together to make an impact. We want to get to know the real you and support you wherever we can.
If you are interested in this position, please apply online with your CV to jobs@quistor.com.
We look forward to hearing from you!
Let's get in touch
Need answers about our services, industries, or products, or require assistance? We’re here for you! Get in touch with our team: