Interfood is a leading player in the dairy industry with over 350 professionals in 14 global offices, specialized in supplying dairy ingredients, products, and solutions to the dairy industry for various applications. Interfood’s commitment is to quality, sustainability, and excellence, while playing a pivotal role in sourcing, distributing, and developing food products that nourish people worldwide.
Whether for customers or suppliers, the company’s goal has always been clear: to deliver better products, better services, and informed insights about the industry, also committed to contributing to a sustainable planet where to enjoy food responsibly, today and into the future.
The challenge
“At Interfood, we use a lot of Master data which affect our Contract process, execution processes in Supply chain and logistics. Our Business needs High-quality data to support these processes. In the current situation (before CFR21), it is difficult to determine who has implemented which change in the Master data if this has disrupted a process at Interfood.” – Wilfried van der Heijde.
The situation before CFR21 revealed a necessity to show records of who changed and what exactly was changed in the Master Data files in JD Edwards. This was a main issue for the Master Data team as they could not be responsible for the data accuracy because of the uncertainty about the identity of the user and the content changes. The level of standard auditing in JD Edwards only included the information that the file was changed with no more visible specifics.